Welcome to TRC Support! We’re here to make your learning experience smooth, enjoyable, and successful. Whether you need help accessing your courses, managing your account, or understanding our policies, this page will guide you every step of the way.
If you can’t find what you’re looking for here, our team is always ready to assist.
Course Access: Log in using the email and password provided at registration. Once logged in, you’ll find your enrolled courses in your dashboard.
Account Setup: Update your profile, reset your password, and manage your contact info under “Account Settings.”
System Requirements: For the best experience, we recommend using Chrome, Firefox, Safari, or Edge on a laptop, desktop, or tablet with a stable internet connection.
Troubleshooting Login Issues: Forgot your password or experiencing login errors? Click “Forgot Password” on the login page or contact support.
Course Materials: Access videos, PDFs, templates, and other resources directly in your course modules.
Progress Tracking: Your dashboard shows completed lessons, quizzes, and your overall progress. Certificates of completion are automatically issued when courses are finished.
Technical Issues: If a video won’t play, a link is broken, or a file won’t download, please email support with a screenshot and details.
Instructor Assistance: For course-specific questions, reach out to the instructor using the platform’s messaging feature or contact our support team for guidance.
Enrollment Confirmation: You’ll receive an email confirmation after payment is processed.
Payment Methods: We accept credit/debit cards and other secure payment methods.
Non-Refundable Policy: All course fees are non-refundable. For details, see our Full Terms & Privacy Policy.
Receipts & Invoices: Need a copy of your receipt or invoice? Contact us at info@therestaurantcompany.us.
Email Notifications: Receive updates about your courses, assignments, and other TRC communications.
SMS Alerts: Optional text notifications include reminders and tips. Standard messaging rates may apply. You can opt out anytime by texting STOP.
Announcements: Important updates, new courses, or platform changes are posted via email and your course dashboard.
Privacy: We respect your privacy. See our Full Privacy Policy & Terms of Use for details on how your information is collected and protected.
No Guarantee of Outcomes: Course completion does not guarantee employment, clients, or business success. Examples of income or results are for illustrative purposes only.
Intellectual Property: Course materials are proprietary. Sharing, copying, or reselling content is prohibited.
Q: How do I reset my password?
A: Click “Forgot Password” on the login page and follow the prompts, or contact support.
Q: Can I access courses on multiple devices?
A: Yes! Log in using your registered email on any supported device.
Q: How long will I have access to my courses?
A: Course access is granted for the duration specified in your enrollment. Access duration details are in your confirmation email.
Q: Do you provide certificates of completion?
A: Yes! Certificates are automatically issued upon completion of all course requirements.
We’re here to help!
Please reach out on our Contact Us page. or Email us at jobs@therestaurantcompany.us
When contacting support, please include:
Your full name and email address used for enrollment
Course name and enrollment date
Detailed description of the issue
Response Time: Our team typically responds within 24–48 hours.
